What this covers
- Technology strategy and a roadmap that fits your budget and your actual priorities
- Systems audits covering what you run, what it costs, what is out of support, and what is quietly at risk
- Vendor and software selection, with an honest comparison rather than whichever product pays a referral
- Microsoft 365 and Entra ID: tenant setup, conditional access, licensing review, and device management through Intune
- The rest of the Microsoft estate too — SharePoint and Teams governance, SQL Server, and Power BI reporting built on data you already hold
- Staff onboarding and offboarding that is quick to run and leaves no orphaned accounts behind
- Ongoing support with agreed response times, and a named contact who already knows your environment
How we approach it
We begin by documenting what you actually have. Most organisations are paying for licences nobody uses, running something important on a machine nobody has patched, or relying on a process only one person knows. The audit surfaces all three, and the findings are usually worth the engagement on their own.
Recommendations come with reasoning and cost attached, ranked by what would hurt most if it failed. You get a roadmap you can start on next month, not a strategy document that assumes an unlimited budget.
On the identity side we work to least privilege: administrative rights granted by role and reviewed on a schedule, multi-factor authentication enforced by conditional access, and offboarding that revokes everything the same day someone leaves. Dormant accounts with live permissions are one of the most common ways an organisation gets breached, and they are entirely preventable.
Tools we use for this
The platforms we reach for on this kind of work. The right choice depends on what you already run, and we will tell you when your existing tooling is the better answer.
- Microsoft 365
- Entra ID
- Intune
- Microsoft Defender
- Microsoft Azure
- Okta
- Zendesk
- Jira
- Confluence
- Atlassian
- Notion
- TeamViewer
- AnyDesk
- RustDesk
- Nextcloud
- Ubuntu
- Debian
- Red Hat
- Bitwarden
- Checkmk
Common questions
Do you replace our existing IT provider?
Only if that is what you want. We work alongside incumbent providers regularly, usually on the strategic or project side while they handle daily support. Where the current arrangement genuinely is not working, we will say so directly.
What response times do you offer?
They are agreed in advance and written into the arrangement, with tighter targets for anything that stops people working. We would rather commit to a target we consistently hit than quote an impressive one we miss.
Can you review our Microsoft 365 setup on its own?
Yes, and it is a common starting point. A tenant review covers licensing, conditional access, sharing settings, and device compliance — it typically pays for itself in licence savings before any of the security improvements are counted.
Talk to us about it consulting & support
Tell us what you are trying to achieve and we will tell you honestly whether we are the right fit. We reply within 1 - 2 business days.
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